Introduction

Welcome to MedLab Cannabis Dispensary. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

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1. About MedLab Cannabis Dispensary

MedLab Cannabis Dispensary is an online provider of cannabis-related products and services operating from Queensland, Australia.

Contact Information:

Email: myorder@medlab-au.com

WhatsApp: +61 480 009 025

Address: Queensland, Australia

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2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age or the minimum legal age required in your jurisdiction.
• You have the legal capacity to enter into binding agreements.
• Any information you provide is accurate, complete, and current.
• You will comply with all applicable laws and regulations.

We reserve the right to refuse service or cancel orders where eligibility requirements are not met.

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3. Medical Cannabis and Prescription Requirements

Certain products available through MedLab Cannabis Dispensary may require a valid prescription in accordance with Australian regulations.

Customers are responsible for:

• Providing accurate prescription information where required.
• Ensuring compliance with applicable state and federal regulations.
• Using products only as directed by a qualified healthcare professional.

We reserve the right to verify prescriptions and decline orders that fail verification requirements.

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4. Products and Availability

All products displayed on our website are subject to availability.

We reserve the right to:

• Modify product descriptions.
• Update pricing.
• Discontinue products without notice.
• Limit purchase quantities where necessary.

While we strive for accuracy, product images and descriptions are provided for informational purposes and may vary slightly from the actual product received.

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5. Orders and Acceptance

Placing an order does not guarantee acceptance.

An order is considered accepted only when:

• Payment has been successfully received;
• Any required prescription verification has been completed; and
• We have confirmed shipment of the order.

We reserve the right to refuse or cancel any order at our discretion.

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6. Pricing and Payments

All prices displayed on the website are listed in Australian Dollars (AUD) unless otherwise stated.

Customers agree to pay:

• The listed product price;
• Applicable shipping charges;
• Any taxes or fees required by law.

We reserve the right to correct pricing errors and cancel affected orders if necessary.

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7. Shipping and Delivery

We make reasonable efforts to dispatch orders promptly.

However, delivery times are estimates only and may vary due to:

• Courier delays;
• Public holidays;
• Weather conditions;
• Regulatory or compliance checks;
• Circumstances beyond our control.

Risk of loss or damage transfers to the customer upon confirmed delivery.

Customers are responsible for ensuring that delivery information is accurate and complete.

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8. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

By placing an order, you acknowledge that:

• Certain products may not be eligible for return due to health and safety regulations.
• Refund eligibility is subject to verification and approval.
• Additional conditions may apply depending on the nature of the product and applicable laws.

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9. Prohibited Uses

You agree not to:

• Use our website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Interfere with website security.
• Provide false or misleading information.
• Reproduce, distribute, or exploit website content without permission.

Violation of these terms may result in termination of access and legal action where appropriate.

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10. Intellectual Property

All content on this website, including:

• Logos
• Graphics
• Product descriptions
• Website design
• Text and images

is the property of MedLab Cannabis Dispensary or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

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11. Health Disclaimer

Information provided on this website is intended for informational purposes only and does not constitute medical advice.

Customers should:

• Consult qualified healthcare professionals before using cannabis products.
• Follow all prescribed instructions.
• Seek medical attention if adverse reactions occur.

MedLab Cannabis Dispensary does not provide medical diagnoses or treatment recommendations.

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12. Limitation of Liability

To the maximum extent permitted by law, MedLab Cannabis Dispensary shall not be liable for:

• Indirect or consequential damages;
• Loss of profits or revenue;
• Delays in delivery;
• Website interruptions;
• Errors or omissions in website content;
• Events beyond our reasonable control.

Nothing in these Terms & Conditions excludes rights that cannot be excluded under Australian Consumer Law.

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13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection, storage, and processing of information as described in that policy.

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14. Third-Party Services

Our website may contain links to third-party websites, payment processors, or service providers.

We are not responsible for:

• Third-party content;
• External websites;
• Third-party privacy practices;
• Services provided by independent entities.

Users access third-party services at their own risk.

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15. Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to our website and services if:

• These Terms & Conditions are violated;
• Fraudulent activity is suspected;
• Legal or regulatory obligations require such action.

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16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be posted on this page and become effective immediately upon publication.

Your continued use of the website constitutes acceptance of any revised terms.

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17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Australia.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts of Australia.

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18. Contact Us

For questions regarding these Terms & Conditions, please contact:

MedLab Cannabis Dispensary

Email: myorder@medlab-au.com

WhatsApp: +61 480 009 025

Address: Queensland, Australia

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Last Updated: June 2026